Maid Brigade of Waldorf
For an estimate: 301-870-8511For client care: 301-870-8511
Maid Brigade of Waldorf is owned & operated by the #1 franchisees in our international system, Stacia and Pete Glavas, pictured here.
This Maid Brigade office is proud to be a Maid Brigade Green Clean Certified office! Maid Brigade developed a Green Cleaning system to respond to the growing evidence that traditional cleaning methods do not promote a healthy home or a healthy environment. We've achieved our certification and have "gone green" to protect the health and well-being of you and your family. For more information, please click on the Green Clean logo at right, or call our office.
Trustworthiness: The most beneficial development of our longevity is that we hire almost exclusively by referral. Recommendations of employees having a vital stake in our stellar reputation make all the difference. Of course, we still conduct background checks before hiring as part of our recruiting, screening, and selection processes. Our on-site supervisor and team concept further contribute to trustworthiness. We have earned the most trusted name in the business by respecting your privacy, your property, and your time.
Reliability: Our clients rely on us to clean the very day we say we will. We've eliminated excuses, save for power outages, epidemics, and snowstorms. We provide company cars and have spares. We're deeply staffed and generally maintain excess labor capacity for any given workday, save some Fridays and Holiday rushes.
Quality of the Cleaning: Our business is all about training. And measuring. The quality control cards that our clients complete let us know areas of concern as well as personnel of excellence. In addition to the pre-deployment training of new employees, we have ongoing training early every Tuesday, for all of our cleaning personnel. We also equip them with state-of-the-art HEPA vacuum cleaners that retain 99.7% of particles 3/10th of a micron or larger. There are no dust storms when we vacuum.
Third-party evaluator, ValueStar, interviewed a statistically significant sampling of our clients and, based on their affirming responses, awarded us the coveted Certification for Very High Customer Satisfaction, their highest rating!
Service Beyond the Cleaning: Our phones are answered live from 8 to 5, Monday-Friday, by our pleasant customer service staff, not by an outside answering service or warbling answering machine. If you prefer, you can contact us via e-mail at your convenience and we'll get back to you in less than 24 business hours. Caveat: Voicemail is activated from 12:30-1:30 each Thursday so that our entire office staff can meet and discuss ways to improve our services to clients.
Finally, with a single convenient call to this Maid Brigade, you can also arrange for Carpet & Upholstery Cleaning, Window Washing, and other services via QualCare Cleaning, Inc. which was founded by the Glavas team for your convenience.
(Excerpt from letter sent to our franchise recently)
“This is an overdue letter prompted… by Maid Brigade’s ‘Green Clean’ Certification.”
”I’ve been gradually going green...and am so proud of your affiliation for this initiative.”, “...as a pet-owner and allergy sufferer, I’ve been worried about chemicals...their harm to the environment and the impact to all...”, “I simply cannot overstate how thrilled I was when I came home to a clean...home”, “.. I was aware there was something pleasantly different...”, “...I will continue to recommend Maid Brigade to everyone I know!” -S.J. Valued Customer since 2005
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